Customer Support

Return Policy

Wild Wix stands behind our product 100%. With questions about our return policy, please contact our customer support team at info@wildwix.com. Shipping is generally not refunded.

Shipping Policy

All orders will ship from our South Carolina facility within 3-5 business days upon receipt of order. Shipping pricing is based on weight & distance. Please contact us at info@wildwix.com for any special shipping requests.

Buyer taxed only in state of South Carolina.

Warranty Policy

We stand behind our product 100%. If you have any concerns about your Wild Wix candle or its warranty, please contact us at info@Wildwix.com, and we will work with you to make things right! We want you to be 100% satisfied with your purchase! If you aren’t happy, we want to know why! Our Customer Support team is here to help.

(843)494-2525